There are a lot of products on the site. How can I find my way around?
We recommend that you use the filters to make it easier to find the products you want. If you are visiting us from a tablet or desktop, you will find all the categories and subcategories of our product catalog in the horizontal menu bar at the top of the page. If you are using your laptop the menu will be at the top left of your screen. From any type of device, with the little magnifying glass in the search bar, you will quickly find what you are looking for.
Shipping information
The delivery is free from 59 euros of purchase. We only deliver within the European Union. When the order is placed, we ship your products the same day (working days). For receipt of the package, it takes between 1-3 days for home delivery, and between 5-6 days if you choose the Mondial Relay option to be delivered to the relay point of your choice. Discretion is our top priority, therefore all our packages are delivered without any mention of the name of our store or its contents.
Why should I choose your company?
We are a French company with an excellent work history dating back to 2008. Our main concern has always been to live up to the trust placed by our customers. Customer reviews on the site bear witness to the results of our commitment. You can also check the reviews of our customers in our Ebay store. Link to Ebay: https://www.ebay.fr/str/sextoysunivers
When does the Welcome offer apply?
To benefit from a 10% reduction on your first order, don't forget to add the reduction code to the basket summary: LOVE
Can I pay via PayPal without registering on your site?
Yes, of course. You just need to click on "Pay with Paypal" to make a direct purchase without clicking on the "add to cart" button. You can also pay by credit or debit card and if you want you can pay in installments. In addition, you benefit from PayPal Buyer Protection.
